Terms of Service

01Who you are agreeing with

Cinemere is operated by Cinemere AB, based in Sweden. It is registered under company number —. Its registered address is —, —. In these terms, "Cinemere", "we" and "us" mean that company. "You" means the member using the service. You can reach us at any time at hello@cinemere.com, and section 20 lists every other route.

These terms form a binding agreement between you and us when you accept them: by ticking the box that says you agree and creating your account or, if you already had an account, by accepting them in the app. Nothing is ticked for you, these terms are linked from that box before you agree, and we record which version you accepted and when. They cover the website, the installable app, and every feature inside them.

They are written in English. If we publish a translation and the two versions disagree, the English version governs, except where the law of your home country says otherwise.

02Who may use Cinemere

You must be at least 16 years old to have a Cinemere account. We ask for your year of birth when you join, and we do not knowingly keep accounts for anyone younger. If we learn that a member is under the age limit, we close the account and delete the data.

This is how the check works, so that nobody has to guess. The year you give is checked by our server, not only by the app, and an account cannot be created, or go on being used after a change to these terms, until a year old enough has been given. If you were born in the year you turn 16, the year alone cannot tell us whether your birthday has come, so we also ask for the date of your birthday, month and day; we compare it once and do not keep it. We rely on what you tell us: we do not ask for identity documents, because that would mean collecting far more about every member than the risk justifies. Giving a false year is a breach of these terms, and a report that a member is under age is handled like any other report under section 08.

We chose 16 rather than the lowest age the law allows because Cinemere has private messaging, and running one honest age rule is better than running twenty-seven we cannot verify. It is not a judgement about younger film lovers.

If you are 16 or 17

We do not ask for a guardian's consent to open an account. An account costs nothing and commits you to pay nothing. The licence in section 05 lets us store and show what you post to the audience you choose, and use it for the safety and legal purposes that section lists; you can end it at any time by deleting the content or the account. Buying a plan needs you to be 18 (section 10).

If you are under 18 and a guardian has not approved this agreement, it binds us but it does not bind you. Once you are 18 the app asks you to confirm these terms. From then on they bind you as they bind every member, except where the law where you live sets a higher age of majority: then they bind you from that age. If you would rather not confirm, you can delete your account instead.

The law of Sweden, like that of most countries, protects people under 18 from being bound by agreements they could not make on their own. Nothing in these terms takes that protection away. Where the law of the country you live in lets a person under 18 step back from an agreement, or lets a court refuse to hold them to a term, you keep that right here. In most of the United States stepping back ends the whole agreement, and your account with it: you cannot keep using Cinemere while rejecting part of the terms. For the same reason, no term in this agreement makes you liable to pay us money for as long as you are under 18. That includes section 19.10. This is about what you owe under this agreement; it does not change the liability the law itself places on anyone for damage they cause.

The house rules in section 06 apply to you as to everyone. They are the conditions for using Cinemere, not a debt, and we enforce them only in the way section 07 describes: by acting on content and on accounts, never by a claim against you.

You also agree that:

• you will give accurate information when you sign up, and keep your email address current so we can reach you about your account;
• you will use one account for yourself, and you will not sell, rent or hand it to someone else;
• if we have banned you, you will not come back under a new handle. Evading a ban is itself a breach of these terms;
• you are not barred from using our service under any applicable sanctions or law.

Where Cinemere is offered

Cinemere is built, hosted and operated in the European Union, by a Swedish company, for members wherever they are. We do not maintain an establishment, staff, equipment or a bank account anywhere else, and we do not direct marketing at any particular country outside the EEA. Prices are shown in euro. You can join from any country where we offer Cinemere and are lawfully able to serve you, and you are welcome. We decide where we offer it, and we may stop offering it in a country, as the next paragraph says.

We may restrict or withdraw the service in a country if the law, a court, a sanctions measure or an upstream provider requires it. If we ever do, we will say so plainly on the sign-in page rather than failing silently.

Telling us where you are

Cinemere asks which country you are in, because streaming rights and cinema listings are national and the product cannot answer "where can I watch this" without one. We never read it from your address or your device: we suggest one from your browser's time zone, and you confirm, change or clear it.

Because that answer is yours to give, it is also yours to stand behind. You agree that:

• you will not use a proxy, a VPN, a relay or any other means to get around a restriction we have put on a country, and doing so is a breach of these terms;
• you will not misrepresent where you are in order to obtain access or a price you would not otherwise have.

The country you choose decides what Cinemere shows you: which services and cinemas we list, and what the catalogue says is available. It never decides which law protects you or which court can hear a claim. Those are set by section 18 or, if you live in the United States, section 19, together with the rules the law of the country where you live applies whatever a contract says. Nothing you select in the app changes them.

03Your account

Keep your password to yourself, and pick one you do not use elsewhere. Tell us at safety@cinemere.com if you think someone else has got into your account. We will never ask you for your password. Signing out ends your session and clears this browser's copy of your account and activity; on a shared or public computer, also close the browser or clear this site's data, as section 07 of the Cookie Policy explains.

You must take reasonable care of your password and sign-in, and tell us promptly at safety@cinemere.com if you learn that someone else has used your account. Whether you answer for what someone else did through it depends on the law and on whether your own lack of care made it possible. This never makes you answer for a failure of our security, and it does not change what section 02 says about members under 18.

04What Cinemere is

Cinemere is a place to track what you watch, write about it, build lists, and talk to other members about film and television. The Oracle suggests titles based on the taste signals you give it. Nothing on Cinemere is a professional recommendation, and we do not promise that a suggestion will suit you.

We are still building. Features can change, move or be withdrawn. On the free plan, wherever consumer law treats it as supplied in return for your personal data, we change it only for a valid reason, at no cost to you and with clear notice, and if a change makes it worse for you in more than a minor way, you can end the agreement free of charge within 30 days and take your data with you. Where a change materially reduces what a paid plan gives you, the Subscription Terms tell you what we do about it.

Cinemere is not a streaming service. We show you what a title is and where it can be watched, and you watch it wherever you subscribe.

05Your content and your rights in it

You own what you write. Your reviews, lists, takes, poll questions, quizzes and messages remain yours. We claim no ownership over them and we will never sell them.

To actually run the service we need your permission to handle that content. So you grant us a non-exclusive, worldwide, royalty-free licence to store, copy, display, adapt for formatting, and share your content within Cinemere, to the audience you chose when you posted it, and to use it as far as is needed to moderate the service and keep it safe, to handle reports, complaints and appeals about it, to comply with the law, and to establish, exercise or defend legal claims. That is the whole scope. It does not let us use your content in advertising or marketing outside Cinemere, or pass it on to anyone beyond the companies that run the service for us, without asking you separately first, unless the law requires it or one of those safety and legal purposes needs it. It exists so your review can appear on a title page and your list can be seen by the members you shared it with. It also covers the companies that host and deliver Cinemere for us, acting only on our instructions, because a licence to store your review is no use if the server it is stored on is not allowed to hold it.

If you are under 18, this licence is only as wide as the law lets you give it. Until a guardian has approved this agreement or you have confirmed it at 18 (section 02), we rely on it only to show what you post to the audience you chose, and you or your guardian can end it at any time by deleting the content or by writing to us, after which we remove it. Any copy we keep for the safety and legal purposes above, we keep because the law allows or requires it, and only for that purpose.

This licence ends when you delete the content or your account. Three kinds of copy survive for a while, and for those, and only for the purpose stated with each, the licence continues for as long as that copy is kept:

• a message you sent to another member stays in their copy of the conversation, exactly as a sent email stays in the recipient's inbox;
• copies can survive in our encrypted backups for up to 56 days before they age out. If we ever restore the service from one, we delete again everything deleted after that backup was made before the service reopens (section 11);
• if something you wrote was reported to us, or the law requires us to preserve it, the copy attached to that report or that request is kept for as long as the Privacy Notice says, and used for nothing else. A report that vanished the moment its subject deleted the post would be no report at all.

You confirm that you have the right to post what you post, and that it does not infringe anyone else's rights.

06Community Guidelines

These are the rules of the house. They apply to everything you write on Cinemere: posts, takes, reviews, comments, list and club names, quiz questions, your profile, and your direct messages. Breaking them can cost you your content, your account, or both. Section 07 explains exactly how we decide.

Never, under any circumstances

Some of this list is also something Swedish law requires us to remove once we know it is there and it is plainly unlawful: unlawful threats, hate speech against a group, public calls to commit crimes, public calls to terrorism or other particularly serious crime, unlawful invasions of privacy, sexual images of children, unlawful depictions of violence, and obvious infringement of copyright or related rights (section 5 of the Act on Liability for Electronic Bulletin Boards, SFS 1998:112). That Act covers what is posted for others to read, not messages meant only for particular people, such as direct messages. We would remove those if these guidelines said nothing at all. The rest of the list is our own rule, and we enforce the whole list the same way, whichever kind a thing is. The second list, under "Do not", is house rules, handled in proportion as section 07 describes.

• Sexual content involving minors: anything that sexualises a minor or encourages their sexual exploitation, in any form, written descriptions included. Serious, non-graphic discussion of abuse, of how a film portrays it, or of support for those affected, is not banned merely because it is about that subject. Once a person on our team has confirmed it in context, we remove it and close the account permanently. We keep the evidence as far as the law allows or requires, and we report it to the police where the law requires us to, as it does when someone's life or safety may be at risk (Article 18 of the Digital Services Act), or where we have assessed that the law allows us to. There is no warning and no second chance. Cinemere carries no images, so this rule is mostly about words, and it goes further than the criminal law on purpose: writing of this kind does not have to be a crime to be banned here.
• Threats of violence against a person or a group, incitement to violence, or celebrating it.
• Calling on others to commit a crime, or helping them to. Criticising a law or an official decision, discussing civil disobedience in history or in a film, and arguing for lawful change are all fine.
• Encouraging suicide or self-harm. If you are struggling, we would far rather you reached out than that we removed you. Writing about your own experience is not what this rule is for.
• Hate directed at people for their race, ethnicity, nationality, religion, disability, disease, age, sex, sexual orientation or gender identity, including slurs used as insults.
• Sexual harassment, or sharing intimate content about someone without their consent. The same goes for spreading details of someone's sex life, health or criminal record in order to hurt them.
• Terrorist content, as EU law defines it in Article 2(7) of Regulation (EU) 2021/784: material that incites, solicits, threatens or gives instructions for a terrorist offence, or glorifies one. We also remove material that recruits for, raises money for or celebrates a group that uses serious violence to pursue its aims, even where it falls short of that definition.

Do not

• Harass or bully a member. Disagreeing with someone's five-star rating is the point of this place. Following them around to make them miserable is not.
• Post someone's private information: home address, phone number, workplace, identity documents.
• Impersonate a person, a company, or Cinemere itself, or claim a verification you do not have.
• Spam: bulk unsolicited messages, engagement farming, referral schemes, scams, phishing, or pushing a paid service into members' inboxes.
• Break the law, or use Cinemere to arrange something illegal.
• Attack the service: scraping at scale, automated account creation, probing for vulnerabilities without permission, or circumventing rate limits and access controls.
• Deliberately spoil a plot outside a spoiler tag. Not a legal matter, but very much a Cinemere one.

What we will not remove

• A harsh review. Cinemere is a criticism platform. A one-star take on a beloved film is protected here, however unpopular it makes you.
• Discussion of difficult films. Writing seriously about violence, sex, abuse or extremism in cinema is not the same as promoting it, and we will not confuse the two.
• Disagreement with us. Criticising Cinemere, our moderation or our prices is not a violation.

If you are unsure whether something crosses a line, ask us at safety@cinemere.com before you post it.

07How we moderate

The law requires us to tell you clearly what tools we use to police content, how decisions get made, and by whom. Here it is in full.

What is automated

Everything you write for other members to see passes through an automated word filter on our server before it is saved: posts, takes, comments, stories, club messages, list names and notes, and the place you record on a log. Direct messages are the exception: no filter scans them. They are private conversations between members who follow each other, and if someone sends you something abusive, you can report it or block them (section 08). It works on the text only. It has two settings:

• a hard match, meaning an unambiguous slur or an explicit threat, is refused. The message is not published, and a report is filed automatically for a human to review in context. You are told straight away, on the screen where you wrote it, that the filter stopped it and under which rule, and how to ask for that decision to be reviewed under section 09. A word on a list can appear in a quotation, a film title or a post condemning it, which is exactly why a person looks at every refusal.
• a soft match is published normally but flagged for human review.

The filter normalises spacing, repeated letters and character substitutions, so obvious attempts to slip past it do not work. It is tuned for precision over reach: we would rather miss a borderline case and have a person catch it than block ordinary film conversation. No account is ever suspended or banned by the filter alone. A human makes every decision about a person.

Apart from the filter, nobody reads what you write before it appears. EU law does not allow a general duty to watch everything that is posted to be placed on a service like ours (Article 8 of the Digital Services Act), and we do not promise to. We do keep the specific duties the law places on us: to act on what we come to know about, to follow orders from authorities, and to follow the Swedish rules for services like ours (lag (1998:112) om ansvar för elektroniska anslagstavlor) as far as they are consistent with EU law. What we act on is what the filter catches, what is reported to us, and what we otherwise come to know about. When we do know about something unlawful, or something that breaks these terms, we may remove it, and for the categories section 06 names as unlawful we must.

What is human

Reports from members, and anything the filter flags, go into a moderation queue. A member of our Trust and Safety team reads the reported content, reads the context, checks the account's history, and decides. For a direct message, the context is what the person who reported it chose to show us: they can report several messages and add a note, and we do not open the rest of the conversation. The times below run from when a report reaches us to a person's first assessment of it and any action that is then needed. The one deadline set by law, for a removal order, binds us; the others are our own targets, and never a reason to wait when the law or the situation needs us to act sooner. Section 08 says when you hear our final decision.

For acting on the content, the first two rows are the only deadlines the law sets in hours; the rest are ours. How quickly we must answer the person who reported is a separate matter, and some of those times are set by law too: they are in section 08. The Digital Services Act requires us to handle every report in a timely, diligent, non-arbitrary and objective way, and Swedish law requires us to remove a message that is plainly unlawful, such as an unlawful threat or hate speech against a group, as soon as we know it is there. Our own times are how we meet those duties. They are targets we set ourselves and work to, not permission to wait: where the law or the circumstances require us to act sooner, we act sooner, whatever the table says. Missing a target never ends our duty to deal with the report, and how long it took never decides what we do about it.

Terrorist content, and orders from authorities

Terrorist content is never allowed on Cinemere (section 06). If a competent authority in the EU orders us to remove it, we remove it or block access to it in every EU country within one hour of receiving the order, as Article 3(3) of Regulation (EU) 2021/784 requires. In Sweden that authority is the Police Authority (Polismyndigheten). Orders reach us at legal@cinemere.com, our contact point for them under Article 15(1).

We then tell the member who posted it what was removed and why, unless the authority tells us to wait for security reasons (Article 11). They can challenge the order before the courts of the country that issued it (Article 9), and challenge anything we decided ourselves under section 09. The regulation requires us to keep the removed content, and the data needed to identify it, for six months, and longer where that is needed for a review or court case still running, or an authority or a court asks (Article 6). We use it for nothing but that complaint, that review and any investigation.

An order from an authority about any other illegal content is handled without undue delay, and we tell the authority what we did.

What we can do about it

We act proportionately, and we start at the lowest step that fits. Deciding that nothing was wrong is a normal and common outcome: over-removal is its own harm, and we treat it as one.

What we do not do

• We do not use your content to train advertising or profiling systems, and nothing you write, rate or log is ever used to choose the ads anyone sees (section 10).
• Nobody at Cinemere routinely reads your direct messages, and no automated filter scans them. A member of our safety staff sees direct messages only when someone in the conversation reports them to us, or when the law requires it, and then only the messages concerned, the context the reporter sent with them, and anything more the law strictly requires.
• We do not remove content because someone influential asked us to. Only the guidelines and the law decide.

08Reporting content to us

Anyone can tell us about content on Cinemere they believe is illegal or breaks these terms. You do not need an account to do it. If someone is in danger right now, call 112 first; section 07 explains why.

• Inside the app: the overflow menu on any post, take, comment, message, story or profile, then Report. Pick a reason and add context.
• By email: write to legal@cinemere.com. For content you believe is illegal, give us the exact address of the content (or, in the app, the post, take, comment or profile it is on), an explanation of why you believe it is illegal, your name and email address, and a statement that you believe in good faith that what you have told us is accurate and complete. You do not have to give your name or email when you report sexual content involving a child. For something you believe breaks these terms rather than the law, tell us where it is and what the problem is. If you are reporting on behalf of a rights holder or an authority, say so. A report that leaves something out still reaches a person, and we never ignore one about someone's safety because a detail is missing.

You can attach a screenshot when you report by email, but you never have to. Bullying of a young person is reported the same way, and handled under the times below.

When a report reaches us we confirm receipt to you in writing without undue delay: at once if you reported inside the app, and if you wrote to us, as soon as we can and within 36 hours at the latest. If we have not decided within 7 days of that confirmation, we tell you where your report stands, and again at least every 7 days until we decide. We decide without undue delay, and at the latest within 30 days of receiving it. If something outside our control stops us meeting that target, we explain the delay within 48 hours of realising it and decide as soon as we can, and within 60 days at most. These are our own targets: they never extend a deadline the law sets, or our duty to act and answer without undue delay. When we have decided, we tell you the outcome and the grounds for it without undue delay, with how to challenge it.

You choose how we reach you. If you report inside the app, you pick whether our answers come only to your notifications or by email as well, to the address on your account, or to one you give us in the report if your account has none. If you write to us, we answer by email. A report of sexual content involving a child is always answered by email as well, because California law requires those answers to reach you somewhere outside Cinemere. These times are how long we take to answer you. How fast we act on the content itself is set out in section 07, and the gravest reports are dealt with far sooner.

Reports made in bad faith

Please report in good faith. A report we decide against is not made in bad faith: telling us about something you were unsure of is exactly what the report button is for. What this paragraph is about is a report that is plainly without any basis, where no weighing is needed to see that nothing breaks the law or these terms. For example:

• reporting a review, a take or a rating because you disagree with its opinion of a film;
• repeatedly reporting the same unchanged content after we have decided on it, without anything new, instead of appealing under section 09;
• filing many reports against one member, alone or together with others, to get their content removed or their account suspended;
• using the report form to insult or threaten someone.

We judge each case on its facts: how many such reports there have been, what share of your reports they make up, how serious their effect was on the member they targeted and on our ability to handle real reports, and whether they appear to be deliberate.

We warn you first, in writing, saying which reports we mean and why. If you go on frequently filing reports or appeals like that after the warning, we may stop handling reports and appeals about other members' content from you for a period we set case by case, using the factors above: normally no more than 30 days the first time and 90 days after that. We tell you when the period starts and when it ends, and you can appeal that decision itself under section 09. Even during the period we still read any report from you about a threat to someone's life or safety, or about sexual content involving a minor, and nothing about it affects your right to appeal a decision about your own content or your own account.

Copyright complaints follow their own procedure, set by United States law as well as ours: section 14.

09Decisions, reasons and appeals

If we remove something you posted, or restrict your account, we tell you. You get a clear statement that sets out:

• what we did, and to which piece of content or which account;
• how long a restriction lasts, if it is not permanent;
• the facts and circumstances we relied on;
• whether it was removed because it is unlawful or because it breaks these terms, and which rule specifically;
• whether the decision came from an automated tool, from a human, or from a human acting on an automated flag;
• whether it started from a report by someone else or from our own checks;
• how to challenge it.

The only case where we do not send that statement is where the law forbids us from tipping someone off, for example while a criminal investigation is running.

Appealing

You can appeal any decision for six months from the day we told you about it, either from the notice itself in your notifications or by writing to safety@cinemere.com. Tell us why you think we got it wrong.

A person reviews every appeal, and never the same person whose decision is being appealed where we can avoid it. No appeal is decided by an automated system. Appeals are free, and are handled promptly, carefully, objectively and without discrimination by staff who know the rules. We aim to answer within 14 days, and tell you if it will take longer and why. If we agree with you, we restore the content or lift the restriction, and we say so on the record.

If you are still not satisfied

For a dispute it can hear, you can go to a certified out-of-court dispute settlement body under Article 21 of the Digital Services Act, and we will take part in good faith. Who may use one and what it costs follow the law and the body's own rules; where Article 21 applies to us, its rules on fees and expenses come first. Its decision does not bind either of us. You can also complain about us to Post- och telestyrelsen (PTS), the Digital Services Coordinator for Sweden (pts.se). Neither route costs you the right to go to court.

10Plans and payment

Cinemere has a free plan that stays free. The paid plans add features and pay for running the service. You never have to buy one, and nothing you have already written is ever moved behind a paywall.

Advertising on the free plan

The free plan is paid for by advertising, and everyone on it sees ads. Cinemere+ and Cinemere Pro carry none. Advertising has not started yet. Before it does, we will tell you in the app. When it runs, these rules apply:

• Your answer decides who serves the ad, not whether there is one. The consent banner asks whether Google may show ads to you here. If you say yes, ads come from Google (Google AdSense), but only once the consent tools, the arrangements with Google and the safeguards for any transfer that the law requires are in place; until then you see our own. If you say no, or have not answered yet, you see ads we serve ourselves instead: they come from cinemere.com, store nothing on your device, and nothing about you reaches an advertiser or an ad company. Nothing loads from Google before your yes. Saying no costs you no feature: every part of the free plan works the same either way.
• Ads are chosen by the page, never from your account. We set Google's ads to be non-personalised, so Google chooses an ad next to a film from that film's page and your approximate location, at about city level. Our own ads are chosen from the page they appear on and nothing else. No ad is ever chosen from your account, your diary, your ratings, your messages or your activity on other sites. If we ever wanted to change that, we would ask you first, separately, and members under 18 would never be included.
• Every ad is marked as an advertisement, names who it is for, and is kept visibly apart from what members write. Ads from Google also carry Google's ad information icon, which explains why that ad was shown.
• Where ads appear. Google's ads appear only on catalogue pages and in the games: browsing, the page for a film, a series or a person in the catalogue, The Oracle, and the games (ScreenPlay and Backlot Bash). They never appear on a page whose address or title names a member, or on the page of a title whose subject could reveal something private about the person reading it. Our own ads can also appear in the Premiere, in Takes and stories, and on profiles, lists and clubs, because nothing about the page leaves Cinemere. No ad of either kind appears inside messages, in account settings or checkout, in the consent banner, or on the pages that set out your rights and these terms.
• No gambling, alcohol, dating or sexual ads. We block those categories, and others unsuited to members from 16, at the ad network, and we accept none of them for the ads we serve ourselves. If one gets through anyway, tell us at legal@cinemere.com and we block it.
• An ad is the advertiser's word, not ours. We do not endorse what is advertised, we are not a party to anything you buy from an advertiser, and the advertiser answers for its own claims. Your rights against us under these terms are unaffected.

Who receives what when an ad loads, and on what legal basis, is in section 03 of the Privacy Notice and in the Cookie Policy.

The price shown at checkout is the price you pay, including VAT at the rate of your country. You must be 18, and of age where you live if that is older, to buy a plan, although the age for having an account is 16: buying commits you to pay, and a person under 18 in Sweden generally cannot commit themselves to that without a guardian's consent. We have chosen not to sell to anyone under 18 at all, rather than to ask for that consent.

We change what a paid plan includes only for a reason set out in section 10 of the Subscription Terms, and never at extra cost to you. If we discontinue a paid plan, or a change affects your access to it or your use of it by more than a minor amount, we tell you by email at least 30 days beforehand, saying what is changing, when, and what you can do about it. You can then end the plan free of charge and with immediate effect, at any time until 30 days after the later of the day you received that email and the day the change took effect, and we refund by the day the part of the period you had paid for and not yet had. That is on top of every other right the law gives you. If we close Cinemere altogether, the longer notice in section 11 applies instead. Sections 10 and 11 of the Subscription Terms set out exactly how.

11Suspension and closure

You can delete your account whenever you like, with Delete account in Settings or on the privacy page, without asking us. Your account and what you wrote are deleted from the live service at once, except messages you sent, which stay in the other person's copy of the conversation, as an email would. Copies in our encrypted backups age out within 56 days. If we ever have to restore the service from a backup, we first delete again, from the restored copy, every account deleted after that backup was made, before the service opens, so a deleted account never comes back. Every exception, and how long each lasts, is listed in section 06 of the Privacy Notice.

We can suspend or close your account if you breach these terms, following section 07, or if we are required to by law. Except where the breach is grave or the law forbids it, we warn you first and give you the chance to put it right.

A suspension pauses a paid plan, so it never costs you a day you paid for. For a suspension of a set length we move your next charge later by the same number of days. For one without an end date we stop charging, and when it is lifted you get back the paid time you had left on the day it began. While you are suspended you can still cancel the plan by writing to billing@cinemere.com, and we cancel it the same way as if you had pressed Cancel. If a suspension ends in closing your account, the paragraph below applies.

If you had a paid plan and we close your account, for whatever reason, we refund the part of the period you had paid for and not yet had, calculated by the day. Closing the account is our answer to a breach; keeping your money for a service we then stopped supplying is not.

If we ever plan to discontinue Cinemere altogether, we will give you at least 60 days notice by email, stop charging from the day we tell you, refund any period you have paid for and not received, and keep the export tool running to the last day so you can take your library with you. If the law, or an event outside our control as section 15 describes it, makes that notice or that time impossible, we give you as much notice as we reasonably can and a safe way to get your library where that is lawful and practical. Your refund, and every right the law gives you, are unaffected.

12Privacy

What we collect, why, on what legal basis, how long we keep it, and how you get it back or get rid of it, is set out in the Privacy Notice and the Cookie Policy. They are information we owe you under the law, not terms you agree to: we do not need your agreement to handle your data lawfully, and asking for it here would blur the one thing the law wants kept clear, which is that your consent is only ever asked for separately and can always be withdrawn. That is not a way out of anything: we answer for every statement in them under data-protection, consumer and marketing law, and nothing in this section limits what you can hold us to under those laws. In short: your account and activity are stored on a server we rent in the EU; we run no analytics: apart from the daily totals Cloudflare counts to keep the service secure, nothing on our pages measures what you do, except that if you say yes to Google's ads, Google counts the ads it shows you and checks them for fraud (section 10 and the Cookie Policy); YouTube trailers and advertising on the free plan, the only things here that let another company store anything on your device for its own purposes, run only after you say yes, and ads are never chosen from your account (section 10); and we have never sold member data and will not.

13Catalogue data and trade marks

Film and television metadata, posters and artwork come from third-party catalogues and remain the property of their owners.

The ShareAlike condition in that licence applies to adapted TVmaze material. Showing their listings alongside another catalogue is a collection, not an adaptation, so it places no licence on Cinemere itself or on anything you write here. If we ever share material we have adapted from theirs, a dataset included, we say what we changed, credit TVmaze and the licence, and share it under the same licence.

We use catalogue data to show you titles, and for nothing else. We never use it to train or validate a machine learning system, and we never send it to one. Section 04 explains how The Oracle works and why there is no such system in Cinemere at all.

The names and logos of streaming services appear only to tell you where a title can be watched, or to let you record which services you subscribe to. They belong to their owners, and their appearance does not mean those companies are affiliated with, sponsor, or endorse Cinemere.

"Cinemere", the Ember Horizon mark, "The Oracle" and the design of this service belong to us. You may not copy them, or use them in a way that suggests we endorse you. Everything else on Cinemere belongs to the member who wrote it.

If you believe something on Cinemere infringes your copyright, section 14 explains how to tell our Copyright Agent and what a notice must contain.

14Copyright, and how to report an infringement

Cinemere respects copyright and expects its members to. This section is how you tell us about a problem, how we answer, and what happens to a member who keeps causing one.

Copyright complaints

If you believe something on Cinemere copies your work without permission, tell our Copyright Agent. Every copyright complaint reaches the same person and is assessed under the law that applies to it. The checklist below is what a formal notice needs under the United States Digital Millennium Copyright Act (17 U.S.C. § 512). You do not need it to report under the Digital Services Act: a report that gives what section 08 asks for is enough, and we handle it the same careful way.

A notice must contain:

• your physical or electronic signature, as the copyright owner or as someone authorised to act for them;
• the work you say has been copied or, if one notice covers several works, a representative list of them;
• the material you say infringes it, and where it is on Cinemere, precisely enough for us to find it. A link to the review, list, post or profile is best;
• your name, postal address, phone number and email address;
• a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law;
• a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act for them.

If a notice leaves something out, we write back and tell you what is missing rather than ignoring it. We assess every notice promptly, carefully and objectively, including whether the use is allowed anyway, for example as a quotation, a review or a parody. Where the law or this procedure requires the material to come down, we remove it or disable access to it expeditiously. We then tell the member who posted it what we did, why, and what they can do about it, as section 09 describes.

If your content was removed after a copyright complaint

If you believe it was removed by mistake or because it was misidentified, you can send a counter-notice to the same agent. It must contain:

• your physical or electronic signature;
• the material that was removed, and where it appeared before it was removed;
• a statement, under penalty of perjury, that you believe in good faith that it was removed as a result of a mistake or misidentification;
• your name, address and phone number, and a statement that you consent to the jurisdiction of the United States federal district court for the judicial district where your address is or, if your address is outside the United States, of any judicial district in which Cinemere AB may be found, and that you will accept service of process from the person who sent the original notice or their agent.

That consent to a court's jurisdiction is required by the Act, so a counter-notice is worth sending only if you are prepared to defend the content there. When we receive a complete one, we send a copy to the person who complained, including the contact details in it, and tell them we will restore the material in 10 business days. We restore it no sooner than 10 and no later than 14 business days after we receive your counter-notice, unless our Copyright Agent first receives notice from the person who complained that they have filed an action seeking a court order to restrain you from the claimed infringement on Cinemere. This counter-notice process, including its timetable and the consent to a court, applies only to material removed after a copyright complaint under the DMCA (17 U.S.C. § 512(g)). Any other copyright complaint, and any challenge to it, is handled under the applicable law and section 09, and needs no consent to a United States court. A counter-notice does not oblige us to lift a separate restriction that is justified on its own under the law or these terms, such as intimate imagery shared without consent or content that sexualises a child; if that applies, we tell you which reason it is, where the law lets us.

A counter-notice is an extra route, not a replacement. Every right in section 09, including your appeal, still applies.

Intimate images shared without consent

No member can upload an image or a video to Cinemere, so this should never happen here. If you nevertheless believe an intimate image or video of you, real or made to look real, appears on Cinemere without your consent, ask us to take it down by writing to legal@cinemere.com, or by using Report inside the app. Your request needs:

• your physical or electronic signature, or that of someone authorised to act for you (typing your full name is enough);
• where it is on Cinemere, precisely enough for us to find it;
• a short statement that you believe in good faith it was published without your consent;
• how we can reach you.

We remove it as soon as we can, and within 48 hours of receiving the request at the latest, and make reasonable efforts to find and remove any copy of it here. Under the United States TAKE IT DOWN Act this procedure is open to anyone, wherever they live.

Repeat infringement

We end, in appropriate circumstances, the accounts of members who repeatedly infringe copyright. A copyright complaint counts against the account it concerns only once we have acted on it after weighing any credible objection, and duplicate or abusive complaints never count. It stops counting if your appeal succeeds or the complaint is withdrawn. A restoration after a counter-notice does not decide whether there was an infringement: that complaint no longer counts by itself, but we may still take into account an infringement shown by other reliable evidence, after telling you why and hearing what you say. We follow the steps in section 07, and as a rule: the first time, we remove the material and warn you; the second time, we also suspend the account for 30 days; the third time, we close the account. Each time we look at the whole picture before we act, including how many complaints there are and how serious they are, whether the infringement looks deliberate, and any counter-notice or appeal, so a step can be lighter where that is fair. Where infringement is deliberate and on a large scale, we can close the account sooner.

Knowingly misrepresenting that material infringes, or that it was removed by mistake, can make you liable for damages under 17 U.S.C. § 512(f), including the other side's costs and legal fees. If you are unsure whether a use is permitted, for example a quotation in a review, take advice before you send a notice.

You do not need to send a formal notice to be heard. An email to the address above, under any law and from anywhere, reaches a person here, and we answer it.

Cinemere is not an online content-sharing service provider within the meaning of Article 2(6) and Article 17 of Directive (EU) 2019/790. Its main purpose is to let members keep a record of what they watch and talk about it, not to give the public access to a large amount of copyright-protected works that members upload, and it accepts no uploaded files at all. What members publish is their own writing.

15Availability and liability

We work hard to keep Cinemere up, but we do not promise it will be available without interruption or free of faults. We may take it down for maintenance, and we will try to do that at quiet hours.

If you live in the United States, sections 19.2 and 19.3 take the place of the four paragraphs below that begin "What we promise", "If Cinemere itself does not work", "Nothing in these terms limits" and "Beyond that", and section 19.12 says what applies in New Jersey. The rest of this section, including the paragraph on events outside our control, applies to you as written.

What we promise is the service these terms describe, and we stand behind it. What we cannot promise is what comes from outside Cinemere: we do not warrant that a recommendation will suit you, that the catalogue data we show from our providers is accurate, or that a title is available on the service the catalogue says it is.

If Cinemere itself does not work as these terms describe, that is a fault and it is ours. We put it right without charge and within a reasonable time. If we cannot, or do not do so within a reasonable time and without significant inconvenience to you, or the law otherwise entitles you to it, and you pay for a plan, you can have a proportionate price reduction for the affected part or, where the fault is not a minor one, end the plan and be refunded for the time it did not work and for any period you had not yet had (Subscription Terms, section 11). For a paid plan, and for the free plan wherever consumer law treats it as supplied in return for your data, it is for us to show that the service worked as described, not for you to show that it did not.

Where we do accept responsibility

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, for intent or gross negligence, or for anything else the law does not let us limit. As a consumer you keep every mandatory right your national law gives you, including your rights when a digital service is not supplied as agreed. Those rights sit above this agreement, and this section does not touch them.

Beyond that, and to the extent the law allows: we are not liable for indirect or consequential loss, for lost profits, for lost data where you could reasonably have kept your own copy through the export tool, or for another member's conduct merely because it happened on Cinemere; that never excuses a breach of our own duties. For a paid plan, our total liability for damages arising from the same event is limited to what you paid us in the twelve months before it. That limit applies to damages only: it never reduces a refund, a price reduction, a repair, your right to end a plan, or any compensation that consumer or data-protection law gives you. For the free plan, where you have paid us nothing, our liability is limited to what the law requires of us.

We are not responsible for delays or failures caused by events genuinely outside our control, which we could not reasonably have foreseen and whose consequences we could not reasonably have avoided. Examples are a natural disaster, fire, war, a strike we are not party to, a decision by a public authority, an outage at a provider we depend on, or an attack on our systems that reasonable security could not have stopped. An event we could have prevented with ordinary care is not one of them. That does not excuse us from refunding you for a service you paid for and did not get.

16Accessibility

We want Cinemere to be usable by everyone, and we build it that way: controls are designed to be reachable and operable by keyboard with a visible focus indicator, the interface respects your system setting for reduced motion, and colour contrast is measured for readability rather than chosen for screenshots. Some of the games are fast, visual and pointer-driven by nature, and they may not work for everyone. That describes the games; it limits no accessibility duty the law places on us.

If something on Cinemere is hard or impossible for you to use, tell us at hello@cinemere.com and describe what happened and what you were using. We treat accessibility reports as bugs, not as feature requests.

17Changes to these terms

We change these terms only for a reason: because the law, a court or a regulator requires it, because a feature changes in a way these terms have to describe (a change to what a paid plan includes follows its own rules, in section 10), to protect members or the service against abuse or a security risk, or to say something more clearly without changing what it means.

For a material change, meaning one that affects your rights or obligations, we give you at least 30 days notice by email and in the app before it takes effect, and we ask you to accept the new version. If a binding legal requirement must take effect sooner, we change only what it requires, by its deadline, and tell you as soon as the law allows; that never reduces any right to notice, to refuse or to a refund that the law gives you. If you would rather not, you can close your account at no cost, before the change takes effect or within 30 days after it does, and if you had paid for a period you have not used, we refund it.

If you already have an account when that happens, the version you agreed to keeps applying to you until the notice period ends. The app will ask you about the new one, and until that date you can answer "not yet" and carry on. On that date the app asks you to accept the new version before you carry on; until you do, you cannot use your account, and if you would rather not, you can close it. If you are on a paid plan, you do not pay for that time: we add the days you could not use it to your plan once you accept, or refund them with the rest of your unused period if you close the account. While you cannot use your account for this reason, you can still export your library or close your account from the screen that asks you, and closing it ends your plan. You do not need to ask; if we ever miss it, write to billing@cinemere.com. Someone joining after we publish it agrees to it when they join.

For a correction that does not change what anything means, we simply publish it and update the "Last updated" date at the top of this page. We keep the version history, so you can always ask us what you agreed to and when.

18Law and disputes

The law of Sweden governs this agreement. If the law gives you, as a consumer, the protection of the mandatory rules of the country where you live, you keep it, and nothing here takes that away. In the EU and the EEA it always does.

Talk to us first, at hello@cinemere.com. Most things are a misunderstanding, and we would rather fix it than argue about it.

If that does not work, as a consumer you can take a dispute to:

• Allmänna reklamationsnämnden (ARN), the Swedish National Board for Consumer Disputes, at arn.se. We take part in its proceedings and follow its recommendations.
• the alternative dispute resolution body in your own country, listed by the European Commission at consumer-redress.ec.europa.eu.
• the courts where you live, wherever the law gives you that right as a consumer, which in the EU and the EEA it always does.

For matters about your personal data, you can complain to Integritetsskyddsmyndigheten (IMY) or to the supervisory authority where you live. For matters about content moderation, to Post- och telestyrelsen (PTS).

A few general rules

These apply wherever you live, including if section 19 applies to you.

• If one part fails, the rest stands. If a court or an authority finds any part of these terms unenforceable, that part is adjusted or removed only as far as the law permits, and the rest stays in force as far as it lawfully can. A term that is unfair to a consumer is not rewritten where consumer law forbids that; it simply does not bind you. It was never the deal that one paragraph could take the whole agreement down.
• Not enforcing something once does not give it up. If we do not act on a breach straight away, we can still act on it later, and on the next one.
• This is the whole agreement between you and us about Cinemere: these terms, the Community Guidelines in section 06 and, if you buy a plan, the Subscription Terms. The Privacy Notice and the Cookie Policy sit beside it, as section 12 explains. Nothing takes away a right the law gives you that cannot be contracted out of.
• We may transfer this agreement to another company if Cinemere is sold or reorganised, and only to someone who takes on the same obligations to you. We will tell you before it happens, and you can close your account and take your data with you. You cannot transfer your account, which section 02 already says.
• Some things outlive the account. If you leave, the parts about content you already published, liability, and how a dispute is resolved keep applying to what happened while you were here. Everything else ends with the account.

If you live in the United States, section 19 replaces the dispute parts of this section, including which courts hear a lawsuit, and you should read it before you accept these terms. Everything above about talking to us first, and the general rules, still apply.

19If you are in the United States

This section applies only if you live in the United States, judged at the time a dispute arises. One exception: 19.9 says which parts apply if you live in Canada. If you are anywhere else, it does not apply to you at all and section 18 is your section. We have written the two separately because a single set of words cannot honestly serve both: some of what follows would be void, and rightly so, under European consumer law.

19.1 What Cinemere is responsible for, and what it is not

Cinemere publishes what its members write. To the extent 47 U.S.C. section 230 applies, Cinemere is an interactive computer service within its meaning and relies on the protection it gives for information that another member provides. We moderate in good faith, as section 07 describes, and doing so does not make us the author of what we leave up.

We also want to be plain about the shape of this product, because it removes whole categories of harm by construction rather than by policy: there is no way to upload a file or attach an image on Cinemere, and nothing a member types is ever turned into a link to anywhere outside Cinemere. (An @mention of a member links to that member's profile here, and that is the only link a member can make.) Members have no way to upload a file or a photograph, and no way to make a link to a site outside Cinemere. What a member can do is write, and read what others write.

19.2 The service is provided as it is

19.3 The most we can owe you

To the fullest extent the law allows, Cinemere is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, for lost profits, lost goodwill, or lost data where you could reasonably have kept your own copy using the export tool, or for what another member does.

To the fullest extent the law allows, our total liability to you for damages arising out of or relating to these terms or the service is limited to the greater of the amount you paid us in the twelve months before the claim arose, or 100 United States dollars. This cap does not reduce any refund, price reduction, repair or other performance we expressly promise in these terms or the Subscription Terms, or any remedy that cannot lawfully be limited.

The floor is there on purpose: a cap of nothing would leave a member without any remedy at all. Whether a limit applies to a particular claim still depends on the law of the state concerned.

None of this limits anything that cannot lawfully be limited, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for our own gross negligence or wilful misconduct. Some states do not allow some of these limits, and where that is so they do not apply to you.

19.4 How long you have to bring a claim

Any claim arising out of or relating to these terms or the service, by you or by us, must be brought within 12 months after the claim arose under the applicable law and the one bringing it knew, or reasonably should have known, the facts needed to bring it, or it is permanently barred. It does not shorten the time a statute that protects consumers gives you to bring a claim under it. Where a state's law forbids shortening the period, or sets a longer minimum, that state's period applies instead, and only this paragraph is affected.

19.5 Talk to us first

Before either of us starts a lawsuit, the one raising it sends the other a written Notice of Dispute: to legal@cinemere.com if it is yours, to the email on your account if it is ours. Say who you are, what happened, and what you want. We then both have 60 days from that notice to try to sort it out, and we will actually try. Most disputes end here, and this step is required before a filing fee is spent on either side, with three exceptions: either of us may ask a court for urgent interim relief, make a filing needed to preserve a deadline that cannot be extended, or report a matter to a government agency, without waiting.

The clock stops while we talk. From the day a Notice of Dispute is sent until those days have run, the time limit in 19.4 and any other limitation period is paused for the claim it describes, and neither of us will argue that a limitation period ran out because of those days, to the extent the law allows that promise. A deadline that cannot lawfully be paused is covered by the exception for protective filings above.

This step is about a claim one of us has against the other. It does not change how we moderate: sections 07 and 11 decide when we may remove content or suspend or close an account, including when we may act without warning first, and we do not have to wait out these 60 days to act on a breach. Your appeal under section 09 is unaffected.

19.6 Courts, not arbitration

We do not ask you to arbitrate. Nothing in these terms requires you to take a dispute to private arbitration. A dispute the two of us cannot settle under 19.5 goes to a court, as 19.8 describes.

Claims are brought one at a time, where the law allows that to be agreed. To the extent the law that applies to you allows it, you and Cinemere each agree to bring a claim against the other only on your own behalf, and not as a plaintiff or a class member in a class action, a collective action or any other representative proceeding. Three limits on that:

• It does not apply where your state does not let a consumer agree to it. We do not ask it of members in California or New Jersey (19.12), and if a court finds that it cannot be enforced for a particular claim, it does not apply to that claim and nothing else in these terms is affected.
• It never limits a public authority. Your right to report a matter to a government agency, and what that agency can then do, are untouched.
• It never limits relief for the public. If the law lets you ask a court for an injunction that benefits the public generally, rather than you alone, you keep that right.

19.7 If you accepted an earlier version of these terms

Versions of these terms that came into force before this one contained an agreement to arbitrate, and a way to opt out of it. This version contains neither. So that nobody has to work out which rule applies to them:

• We will not require anyone to arbitrate. Whichever version you accepted, and whenever a dispute arose, we will not ask a court or anyone else to send a dispute between you and us to arbitration.
• An opt-out you already sent still stands, and we keep the record of it.
• If an earlier version still applies to you because you have not yet accepted this one (section 17), you can still opt out in the way that version describes, by writing to legal@cinemere.com.

19.8 Governing law, and which courts

These terms are governed by the law of Sweden, the country where Cinemere AB is incorporated, without regard to its conflict-of-laws rules, except where United States federal law, or the law of the state you live in, gives you a protection that a contract cannot take away, in which case you keep it.

Which courts. Cinemere AB is a Swedish company and has no office or staff in the United States. To the fullest extent the law allows, a lawsuit between you and us that arises out of or relates to these terms or the service is brought only in the courts of Sweden, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance, and you and we each accept the jurisdiction of those courts. Two routes always stay open to you:

• Small claims court where you live. You can always bring a qualifying claim of your own there instead, and we will not object to that court hearing it. It is usually cheaper and faster than anything else on this page.
• Any court the law guarantees you. Where a federal law, or the law of the state you live in, gives you as a consumer a right to bring a claim in the courts where you live that a contract cannot take away, you keep that right, and this paragraph does not apply to that claim.

If a case is heard in Sweden, we will not oppose a request from you to take part by telephone or video link; the court decides such a request. Nothing here stops either of us asking a court that has jurisdiction for urgent interim relief, or for an order to stop infringement or misuse of our respective trade marks, copyrights or trade secrets.

Apart from a small claims court as described above, nothing in these terms is an agreement by Cinemere to the jurisdiction of a court outside Sweden.

19.9 If you are in Canada

We do not ask Canadian members to arbitrate, to waive a class action, or to bring a claim in Sweden. The rule in 19.6 on bringing claims one at a time does not apply to you. Canadian provincial laws restrict class-action waivers and choice-of-court terms in consumer contracts in different ways, and we have chosen not to ask for either from members in Canada.

Sections 19.1, 19.2, 19.3, 19.5, 19.11 and 19.13 apply to you, to the extent your provincial consumer law allows, and every right that law gives you is untouched by anything on this page. Section 19.4 does not apply to you: several provinces forbid shortening a consumer's limitation period by contract, so you keep the full period your own law gives you. Sections 19.8 and 19.10 do not apply to you either. You can bring a claim where you live.

19.10 If someone sues us over what you did

If a third party brings a claim against us because of something you published that you had no right to publish, or because you broke these terms or the law, you agree to cover what a court or a binding arbitral award finally requires us to pay because of it, or what a settlement you agreed to costs. Our own costs of defending it are ours. We will tell you promptly, we will not settle it in your name without asking you, and you can take over the defence if you want to. If you do, you use a lawyer we can reasonably accept, you keep us informed, we may take the defence back at our own expense if a material conflict of interest arises or it is not being conducted diligently, and you do not admit anything for us, or agree a settlement that places an obligation on us, without our written consent.

This does not cover anything we did. It does not cover liability to the extent it was caused by our own unlawful or wrongful conduct, including our own moderation decisions, our own software and our own content. Where what you did and what we did both contributed, your share is limited to the part your conduct caused. It is limited to what a court or a binding arbitral award actually requires or what a settlement you agreed to actually costs. It does not apply to anything that happened while you were under 18 (section 02).

We keep this clause narrow on purpose. It covers only claims by someone else caused by your publishing something you had no right to publish, or by your breach of these terms or the law, and only within the limits stated above.

19.11 Sanctions

You may not use Cinemere if providing it to you would break a sanctions measure that binds us: those of the European Union, Sweden's own, and United Nations measures as the European Union carries them out. That can include a person or company on one of those lists, one owned or controlled by such a person, and a restricted territory or transaction, but only as far as the measure prohibits providing the service, taking account of any exemption or licence that applies.

19.12 Notices for particular states

If you live in New Jersey: sections 19.3 and 19.4 do not apply to you, the rule in 19.6 on bringing claims one at a time does not apply to you, and nothing in 19.2 limits any right you have under the New Jersey Consumer Fraud Act or the Truth-in-Consumer Contract, Warranty and Notice Act. Every other part of these terms applies to you as far as the law allows, and nothing in them limits a right or remedy New Jersey law does not let you give up.

If you live in California: The rule in 19.6 on bringing claims one at a time does not apply to you, and 19.8 does not limit any right California law gives you to bring a claim in California that a contract cannot take away. Here is the notice for California residents described in California Civil Code section 1789.3, without limiting any right that section gives you. The service is provided by Cinemere AB, —, —, Sweden, telephone +46 76 022 48 54, reachable at legal@cinemere.com. An account is free; the paid plans and their prices are set out in the Subscription Terms. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210. Questions about these terms can go to hello@cinemere.com; how to report content or a member is in section 08, and what we can do about it, and how quickly we aim to respond, is in section 07.

19.13 Notices by email and in the app

You agree that we may give you agreements, notices and disclosures electronically, by email to the address on your account or in the app, to the extent the law allows electronic delivery and its requirements for consent, written form and delivery on a durable medium are met. Where a law requires a particular way of delivering something, we use that way, and where it requires a particular form of electronic consent before a notice may reach you electronically instead of on paper, we either ask for that consent in the way it requires or send the notice in a form that law accepts. Where these terms or the Subscription Terms promise delivery by email, a notice in the app is additional and never replaces it. Where a durable medium is required, we send a version you can keep and reproduce unchanged for as long as the law requires, such as an email with the text in it. To receive them you need a device that can open email and web pages, and you need to keep your email address current (section 02). You can ask for a paper copy of anything we have sent you, free of charge, at legal@cinemere.com. You can withdraw this consent at any time by writing to legal@cinemere.com. This consent concerns agreements, notices and disclosures, not your separate choices about the Dispatch, advertising or push notifications. Because we cannot run an account we cannot write to, withdrawing it means we close your account and refund any paid period you have not used; it costs you nothing. Before we close it, we confirm with you that this is what you want and give you a fair chance to export your library, unless the law or an urgent security need prevents it. You can change the email address we use at any time in Settings.

20How to reach us

Cinemere AB
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Sweden
Company number — · VAT —